Following the F8 conference, Facebook has released the use of bots within Facebook Messenger. With an initial 33 companies included, these bots can potentially provide a wide scope of use and function.
You can order food or check the weather outside, with some interesting personal touches. Despite this however, their actual function is somewhat limited in the present as their function blur into more generalized suggestions. For example, CNN’s bot frequently only offered top headlines and was unable to provide more personalized recommendations.
It is almost a given that these bots will improve over time, but how so has still yet to be seen. Will they take advantage of individual profiles when addressing a query or sending a message or will they adapt to user specific messages more frequently? I feel like this may effect their evolution over time, but this is remained to be seen.
- Do you see this becoming popular, with Facebook users regularly interacting with company bots to receive personalized information?
- Do you think Facebook will allow bots to take advantage of profile information to provide a more personalized experience?
- Will other forms of social media follow with the use of bots?